Privacy Policy

UCB, Inc. and its co-promotion partner, sanofi-aventis U.S. LLC respect your privacy interests. This Privacy Policy explains our online information practices regarding what information about you, the user/visitor to the website, is collected, how it is used and to whom it may be disclosed. Please read this entire Privacy Policy before using or submitting information to this website. This Privacy Policy applies only to data collected through this website and does not apply to any other data collected by UCB, Inc. or sanofi-aventis U.S. LLC online or offline.

This policy does not apply to third-party websites that may be accessed through a link from a site covered by this policy, including those websites that are solely operated by UCB, Inc. or sanofi-aventis U.S. LLC. You should review the privacy policies of any company-specific or third-party websites to understand how that site collects, uses and discloses any Personal Information (as defined below).

This policy addresses only information which is or may be collected on our U.S. websites — which are NOT intended to be used by non-U.S. residents.

NOTE: As used in this Privacy Policy, "You" or "Your" refers to users/visitors to this website. "We" or "Us" includes UCB, Inc. ("UCB"), sanofi-aventis U.S. LLC ("sanofi-aventis U.S.") and their related companies.

Your Consent

By using this website, You agree with the terms of this Privacy Policy. When You submit information via this website, including Personal Information, You consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy and any other use or disclosure of information provided at the point where You are asked to provide Personal Information in a form or data field.

About Children

This website is not intended for persons under the age of 13, and We do not intend to collect Personal Information (as described below) from such individuals either directly or through passive information technology such as cookies. We encourage parents to talk to their children about their use of the internet and the information they disclose via the internet. If a parent or guardian has reason to believe that a child has provided Us with Personal Information (as defined below), the parent or guardian should contact Us at 800-207-8049.

Collection of Information

In General. We receive and store any information You enter on our website. Personal Information includes information that can identify You ("Personal Information"), including Your first and last name, telephone number, postal address and e-mail address. It may also include information about Your age, gender, and medical condition, such as the date of Your diagnosis and medications taken. In the course of requesting this information, We also may ask You to identify Your relationship to a particular disease (e.g., as a diagnosed patient, a friend or relative of such a patient, or as a healthcare provider). You can choose not to provide this or other information through our website, but in general, some information about You is required in order for You to register as a member; request to subscribe to a newsletter; ask a question; or initiate other transactions on our website. Therefore, if you choose not to provide requested information You may not be able to participate in particular features or activities that require such information.

Information collected automatically. We automatically collect some information about Your computer when You visit our website. For example, we will collect Your IP address, web browser software (such as Internet Explorer), and referring website. We also may collect information about Your online activity within our website, such as the pages You visited. One of our goals in collecting this automatic information is to help customize Your user experience.

Cookies. We also may assign Your computer a "cookie" (a small, unique identifier text file). For example, whenever You sign into the website, we record Your member ID and name on Your member account in a cookie file on Your computer. We also may record Your password in this cookie file, if You check "Remember me." You can always choose not to receive a cookie file by enabling Your web browser to refuse cookies or to prompt You before accepting a cookie. Please note that if You refuse to accept cookies from our website, You may not be able to access some of the tools we offer.

Use of Information

If You do provide Us with Personal Information, We may use the information to contact You via e-mail, regular mail, telephone or other means, to provide You with with the information You requested about specific products or services that You request or that may be of interest to you; to respond to questions and comments; to measure interest in and improve the content of our website; to customize this website to Your preferences; to send You information about products in which You may be interested; to solicit information from You, including through surveys; to resolve disputes or troubleshoot problems; to enforce our Terms of Use; and for other purposes specified in this Privacy Policy or described to You at the point of collection. For information regarding Your choices about such uses, please review the "Your choices" section of this Privacy Policy below.

Disclosure of Information

We will not disclose Your Personal Information or allow access to your Personal Information to third parties, except:

  1. As you opt in to certain registrations and programs offered by Us;or
  2. To UCB and sanofi-aventis affiliates, whether inside the United States or in other countries; to third-party vendors and service providers who assist in providing service to you (e.g., internet service providers, hosting companies, fulfillment services, technical support, and delivery services);
  3. In connection with a corporate transaction, such as the sale, merger, assignment, or other transfer of the business of this website to which the information relates;
  4. In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by applicable laws or government regulations;
  5. To protect and defend the rights of UCB, sanofi-aventis, this website or the users of this website;
  6. When we believe it is necessary to share information in order to assist in an investigation regarding, or to prevent, illegal activities, or suspected fraud;
  7. Under circumstances We believe reasonably necessary to protect the personal safety of users of Our products and services, this website or the public;
  8. Or as is otherwise described in this Privacy Policy or at the point of collection.

Any affiliated entity, vendor or service provider who is permitted access to, or to whom we disclose or transfer Personal Information, is required to keep Your Personal Information confidential.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information and may be used for a variety of purposes, including to develop content and services we believe You will find of interest.

Access

You can access the personal information You have provided through this website by contacting us at the address listed in the "How to Contact Us" section of the Privacy Policy.

Your Choices

You may choose:

  • Not to provide Personal Information, but that may result in Your inability to obtain certain services or use certain features of our website.
  • To stop receiving commercial e-mails from us ,contact us as set forth in the "How to Contact Us" section in this policy.
  • To delete or decline cookies by changing Your browser settings. (Click "Help" in the toolbar of most browsers for instructions.) If You do so, some of the features and services of our website may not function properly.
  • To review and update Your personal information by contacting us.

Security

We take reasonable steps to protect your personal information against unauthorized access and use.

Links to Other Websites

This website may contain links or references to other websites. Please be aware that We do not control other websites and that, in any case, this Privacy Policy does not apply to those websites. We encourage You to read the privacy policy of every website You visit.

Other Terms

Your use of this website is subject to our Terms of Use.

How to Contact Us or Stop Communications

If You have any questions, comments, or concerns about this Privacy Policy or the information practices of this website; or If You decide that you no longer wish to receive information or communications on particular products and services, or from UCB Inc., sanofi-aventis U.S., or both (for example, postal mailing, e-mails and telephone calls), you may opt out of any particular product or service of from all mailings:

For sanofi-aventis U.S., by calling 800-207-8049 or clicking here.

For UCB, by contacting UCB, Inc., 1950 Lake Park Drive, Smyrna, GA 30080, or at webmaster@UCB-group.com.

Changes to This Privacy Policy

UCB and sanofi-aventis may, from time to time in Their sole discretion, change or modify this Privacy Policy. Any changes or modification will be effective upon posting of the revisions on this website. At any given time, Your access and use of this website and provision of information is governed by the Privacy Policy then in effect. We recommend that You check for updates if You access this website in the future.

This Privacy Policy was last updated on October 1, 2007.


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